
FAQs
1. What services do you offer?
We specialize in:
Network setup and troubleshooting
Cybersecurity assessments and solutions
Computer and electronics repair
Business and home tech support
Device installations (e.g., TVs, security systems, smart devices)
2. Who are your services for?
Our services are tailored for both businesses and residential clients. Whether you’re a small business needing IT support or a homeowner setting up a smart system, we’re here to help.
3. How do I request service or book a consultation?
You can easily request service by visiting our [Booking Page], calling us directly, or sending a message through our Contact Form. Same-day appointments may be available.
4. Are your technicians certified?
Yes, all our technicians are experienced and hold certifications such as CompTIA Security+, Network+, and vendor-specific credentials, ensuring professional and secure service.
5. Do you offer emergency or after-hours support?
Yes, we provide emergency support for business-critical issues and flexible scheduling for after-hours service. Additional fees may apply for off-hours work.
6. What areas do you service?
We’re proudly based in Denver, Colorado and service the entire metro area and surrounding communities. Remote support is also available nationwide.
7. How do I know my data is safe with you?
We follow strict data privacy protocols and offer secure data handling. We never access or store personal data without explicit permission.
8. What’s your pricing like?
We offer transparent, flat-rate pricing for most services and free estimates for larger projects. Custom quotes are available based on your specific needs.
9. Do you offer warranties or guarantees?
Absolutely. We stand behind our work with a 30-day service guarantee. Hardware parts may come with separate manufacturer warranties.
10. Can you work with existing systems or equipment?
Yes, we’re skilled at integrating and upgrading existing tech setups—including Cisco, Fortinet, Meraki, and more.
11. Do you sell hardware or software?
We can supply recommended hardware and software if needed, or work with products you’ve already purchased.
12. How can I contact you if I have questions?
Feel free to reach us via phone, email, or our online chat. Our support team typically responds within 1 business day.